Singapore bank DBS says deposits safe after two-day tech outage




  • In US
  • 2021-11-24 04:27:31Z
  • By Reuters
 

By Anshuman Daga and Aradhana Aravindan

SINGAPORE (Reuters) -DBS Group Holdings Ltd, Southeast Asia's largest bank, assured customers on Wednesday that their deposits and monies were safe as its online banking services faced disruption for the second consecutive day.

The disruption, including to its payments app, is the biggest suffered by Singapore's DBS since a major glitch in 2010 left customers unable to withdraw cash from ATMs for hours. That resulted in the bank facing central bank supervisory action.

The latest disruption drew the ire of customers just hours after the bank announced a fix after the first day of outage.

"Yesterday, we identified a problem with our access control servers and this is why many of you have been unable to log in," Shee Tse Koon, Singapore country head of DBS, said in a video message on DBS' Twitter handle.

"I want to assure you that your deposits and monies are safe," said Shee, adding customers could use the bank's branches and phone banking services.

(Reporting by Anshuman Daga and Aradhana Aravindan and Chen Lin in SingaporeEditing by Christopher Cushing and Mark Potter)

COMMENTS

More Related News

Indonesia, Singapore sign extradition, airspace and defence agreements
Indonesia, Singapore sign extradition, airspace and defence agreements
  • US
  • 2022-01-25 08:13:19Z

Indonesia and Singapore signed on Tuesday a bilateral extradition agreement, a move that Jakarta expects to help authorities in their effort to bring to...

Inflation Fears Stoked by Singapore Hawkish Move Before Fed Meet
Inflation Fears Stoked by Singapore Hawkish Move Before Fed Meet

(Bloomberg) -- Global traders already on tenterhooks over this week's key Federal Reserve meeting had their nerves frazzled further Tuesday by Australian...

Singapore Tightens in Surprise Move, Sending Currency Higher
Singapore Tightens in Surprise Move, Sending Currency Higher

(Bloomberg) -- The Monetary Authority of Singapore announced in a surprise move Tuesday that it was further tightening monetary policy due to upside risks to...

Asia HR tech platform Darwinbox becomes unicorn with TCV-led $72 million funding
Asia HR tech platform Darwinbox becomes unicorn with TCV-led $72 million funding

HR tech platform Darwinbox has more than tripled its valuation to become a unicorn in a new $72 million funding round as the Indian startup leads what an...

Singapore reviews inflation forecasts as core prices near 8-year high
Singapore reviews inflation forecasts as core prices near 8-year high

Singapore is reviewing its official inflation forecasts, authorities said on Monday, after data showed its key price gauge climbed in December by the fastest...

Leave a Comment

Your email address will not be published. Required fields are marked with *

Cancel reply

Comments

Top News: US